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Congruence - SCS Matters
Unless you are reading, language is not a “stand-alone” form of communication. It occurs in a context that includes nonverbal components. The most frequently cited study [Mehrabian and Ferris’ 1967 article in the Journal of Consulting Psychology, 31:3, pp. 248-252] concluded that meaning was determined primarily by nonverbal components: • Physiology and appearance — 55 [...]
Joel and Debra