When you must deliver negative information to a patient or client, use one of these language techniques to subordinate the negative information to something more positive.
Patient: Will my insurance cover Prolotherapy?
- Use the “Magic But” to avoid emphasizing the negative: Because statements following but have greater impact than those that precede it, state the negative fact first, and then state the associated positive: It is true that insurance generally does not cover Prolotherapy, but what’s probably more important to you is that you are doing what works.
- Subordinate the negative aspect with the use of although: Although insurance usually doesn’t cover Prolotherapy, you may decide that it offers you a better chance of success for treating your condition.
- Use statistics to set a positive frame: The therapies generally covered by insurance have a success rate of about X percent, while I have found that Prolotherapy offers some relief for 2X percent of those using it, really good relief for another 4X percent, and complete relief for another 4X percent of the patients who elect this treatment.
Send your questions about how other-than-conscious communication skills can hurt or help your patients and clients to Joel P. Bowman (Joel@SCS-Matters.com) or Debra Basham (Debra@SCS-Matters.com), co-developers of Subtle Communication Systems. We will provide answers to those for you. For more information about Neurolinguistic Programming (NLP), Hypnosis or Hypnotherapy, or about the Imagine Healing Process, visit:http://ImagineHealing.info or http://SurgicalSupport.info.
Healing with Language: Your Key to Effective Mind-Body Communication is available for a limited time for $10 plus $5 shipping within the U.S. For volume orders and overseas shipping, check with Debra.
See the Table of Contents and List of Exercises in PDF format for more information about this comprehensive text and training manual.